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How to delete a journal entry?Select a journal entry card on the home page and tap the trashcan in the top right corner.
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How to make a journal entry?After logging in to the mobile app, tap the + button on the bottom center of the screen. You will now enter the check in process where maslo asks you to rate your day, where you’re at, and a prompt of your choice. If you want to select a new prompt, you can do this by tapping the shuffle button just below the prompt. You will then save your entry and it will be uploaded and processed.
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How to update the mobile app?App Store To download the latest app version, visit the app store and tap ‘update’. In-App To update within the app, navigate to your profile page by tapping the person on the bottom right corner of the screen. Scroll down and tap ‘update app’ (if you do not see update app, you are on the latest version)
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What is a journal?A journal is a story that a client shares in the mobile app. Maslo asks clients questions like “how is your day” or “what’s something you’re grateful for”. Clients can either type or talk out loud to Maslo.
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What is a session?A session is a recording of your weekly or bi-weekly 1:1 sessions. We use machine learning to analyze the session for you and visualize the data. This also acts as an archive for all your sessions between you and your client.
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When uploading a session, how long does it take to process?Up to 5 minutes, depending on audio length. If you think it is talking longer than ususal, you can click the 'process this file again' at the bottom of the page.